Player Wellbeing
At linkjoy, safe entertainment is our priority. This page provides all the information, tools, and support resources you need to keep your gaming experience enjoyable and in control.
Commitment linkjoy towards Players
Set your own deposit limits, loss limits, or play time limits directly from your account settings. Control is in your hands — not the other way around.
You may request a temporary or permanent self-exclusion at any time. Requests are processed within 24 hours and cannot be reversed during the set period.
Enable notifications that will remind you when a gaming session reaches the time limit you have set — an easy way to stay aware without watching the clock.
Review your gaming history, deposit and withdrawal statistics over a specific period to get a clear, objective picture of your playing habits.
A strict age verification system ensures the linkjoy platform is only accessible to individuals aged 18 and above. We have zero tolerance on this.
The linkjoy support team is trained to identify players who may need assistance and is ready to connect you with the right professional support resources.
Responsible gaming doesn't mean you can't have fun. It means playing with awareness — knowing your limits, playing with money you can afford to lose, and not letting gaming interfere with your daily life, relationships, or finances.
At linkjoy, we believe online gaming can be a healthy entertainment activity when done the right way. Just like watching a movie, dining out, or travelling — it is spending on entertainment, and like all forms of entertainment, it needs to be managed wisely.
A reality we must face together: a small number of players may develop problems with gaming if they are not careful. This is not a sign of weakness — it can happen to anyone. What matters is recognising the early signs and acting before things get worse.
Treat money spent on gaming as an entertainment cost — just like a cinema ticket or a dinner out. Never play with the expectation of generating a steady income from gaming.
Decide how much you are willing to spend before starting a gaming session. Once that limit is reached, stop — even if you feel you are "almost winning".
This is the most common trap. After a loss, the urge to "win it back" can lead to even greater losses. Accept losses as the cost of entertainment and walk away calmly.
Gaming should make up only a small part of your leisure time, not your main activity. Make sure you still set aside time for family, friends, work, and other hobbies.
Playing while stressed, angry, sad, or intoxicated can lead to poor decisions. Wait until you are in a clear and stable state of mind.
Remember: The odds in casino games always favour the house in the long run. No strategy can change this mathematical fact. Play because it's entertaining, not because you want to "beat the system".
Recognise these signs in yourself or someone close to you. If you identify more than three of the signs below, it is time to speak with someone.
Feeling the need to keep gaming activity secret from family or friends
Borrowing money or selling belongings to fund gaming
Unable to stop playing even when you have intended to do so
Neglecting work, family, or financial responsibilities due to gaming
Constantly thinking about gaming even while doing other activities
Playing with increasingly larger amounts to get the same level of excitement
Feeling restless, irritable, or uncomfortable when unable to play
Using gaming as a way to escape problems or negative emotions
Chasing losses in the hope of breaking even in the next session
You do not have to go through this alone. Professional support resources are available to you:
Tools Control Available on linkjoy
Set the maximum deposit amount allowed within a daily, weekly, or monthly period. Limits take effect immediately and can only be decreased — not increased — at the same time. Any request to raise a limit requires a mandatory 7-day waiting period.
Set the maximum loss amount allowed within a given period. When the loss limit is reached, your account will be automatically blocked from making new deposits until the relevant period ends. This is an effective safety net to prevent significant losses.
Set a time limit for each gaming session. When the time limit is reached, the system will display a notification and ask you to confirm whether you wish to continue or stop. This helps you stay aware of how long you have been playing.
Need a short break? Activate a cooling-off period ranging from 24 hours to 6 months. During this time, you cannot log in or make any transactions. This differs from self-exclusion — it is a temporary break that can end once the minimum period has passed.
A more serious option — permanently or long-term close access to your account (6 months, 1 year, or permanently). During this period, you will not receive any marketing communications from linkjoy and cannot open a new account.
Access detailed reports on your gaming activity — total deposits, total withdrawals, wins, losses, and time played for any period you choose. This information helps you make an honest assessment of your playing habits.
Assessment Self Simple
Answer the following questions honestly. If more than 3 answers are "Yes", we recommend speaking with someone or using the available control tools.
These questions are adapted from the PGSI (Problem Gambling Severity Index) questionnaire widely used by mental health professionals. They are intended to help you assess yourself, not to diagnose any medical condition.
We do not just provide tools — we are committed to building a healthy and responsible gaming culture on our platform.
Using the control tools on linkjoy is simple and can be done at any time:
Access your account via the linkjoy website or mobile app using your usual credentials.
Click on your profile picture in the top right corner and select "Account Settings" or "Responsible Gaming".
Choose from the available control tools — deposit limits, loss limits, time limits, cooling-off periods, or self-exclusion.
Enter the amount or duration you want and confirm your selection. Limits take effect immediately or according to the scheduled timeline.
If you are facing difficulties or would like to discuss your situation, the linkjoy support team is available 24/7 via live chat.
FAQ Responsible Gaming
Register a linkjoy account and enjoy responsible online entertainment — with full control tools and the support you need to play with confidence.