Official Document
Linkjoy is committed to protecting your privacy and personal data. This document clearly and transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Commitment Data Protection linkjoy
All your personal and financial transaction data is protected with 256-bit SSL encryption — the same encryption technology used by leading banking institutions worldwide.
Linkjoy does not sell, rent, or disclose your personal data to third parties without your consent, except where required by Malaysian law.
Our Privacy Policy is fully grounded in Malaysia's Personal Data Protection Act 2010 (PDPA) — the most relevant data protection law for our players.
You have the full right to access, correct, or request deletion of your personal data. Contact our team and your request will be processed within 14 business days.
Your data is stored on servers protected by strict access controls, regular backup systems, and real-time security monitoring to prevent unauthorised access.
In the event of any data breach affecting your information, linkjoy will notify you and the relevant authorities within the timeframe required by law.
Linkjoy ("Company", "we") values the privacy of all users on our platform. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the linkjoy.vu platform and our mobile app.
This document is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other relevant international standards. As a linkjoy player, your data security and privacy are not merely a legal obligation for us — they are a moral responsibility we take seriously.
By registering and using the linkjoy platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please do not use our services.
Quick Summary: linkjoy collects only the data necessary, uses it solely for the stated purposes, protects it with the latest technology, and does not sell it to any third party. You may request access, correction, or deletion of your data at any time.
Linkjoy collects various types of personal data depending on your activity on our platform. Below are the data categories we collect and the purposes for collection:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identification Information | Full name, date of birth, IC number / passport number | Identity verification & KYC |
| Contact Information | Email address, phone number, mailing address | Service communications & security |
| Financial Information | Bank account number, transaction records, payment methods | Processing deposits & withdrawals |
| Game Activity Data | Wagering records, wins, and games played | Account management & responsible gaming |
| Technical Data | IP address, device type, web browser, access logs | Security & fraud detection |
| Cookie Data | Platform preferences, login sessions, language settings | Enhanced user experience |
We only collect data that is genuinely necessary for platform operations and do not request excessive information. Every data collection is carried out on the basis of a clear and reasonable need.
The personal data we collect is used for the following purposes:
Linkjoy does not use your data for third-party marketing purposes without your explicit consent.
Linkjoy does not sell your personal data. However, in the following limited situations, we may need to share your data:
We share data with service providers that support our operations — such as payment processors, KYC verification providers, and hosting services — under strict confidentiality agreements. These providers are only permitted to process your data in accordance with our instructions and may not use it for any other purpose.
We will disclose your personal data if required by law, court order, or a competent regulatory authority in Malaysia. In each such case, we will disclose only the minimum data necessary.
Data may be disclosed to protect the rights, property, or safety of linkjoy, our players, or the public where required by law or in a legitimate public interest.
Linkjoy implements comprehensive technical and organisational security measures to protect your personal data:
All data transmitted between your device and the linkjoy servers is fully encrypted.
An additional security layer requiring secondary verification at login.
An automated system monitors suspicious activity 24/7 and responds immediately.
Data is stored in data centres with strict physical and digital access controls.
While we implement robust security measures, no system can be guaranteed 100% secure. We encourage you to play your part in keeping your account safe by using a strong password and enabling 2FA.
Linkjoy retains your personal data for as long as your account is active or as long as needed to provide services to you. Upon account closure, we will retain certain data for specified periods based on legal obligations:
Once the retention period expires, data will be permanently deleted or anonymised in accordance with our secure data deletion procedures.
Under Malaysia's PDPA and linkjoy's privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or incomplete, you have the right to request a correction. Log in to your account settings or contact our support team.
You may request the deletion of your personal data, subject to any legal retention obligations we are required to comply with.
You have the right to object to the processing of your data for specific purposes, such as direct marketing communications.
You may request your data in a machine-readable format for transfer to another platform if needed.
In certain circumstances, you may request that we restrict how we process your data while your request is being reviewed.
To exercise any of the above rights, contact our Data Protection Officer at [email protected] or via the platform's live chat.
The linkjoy platform uses cookies and similar technologies to enhance your experience. Below are the types of cookies we use:
| Cookie Types | Purpose | Status |
|---|---|---|
| Essential Cookies | Session login, account security, core platform functions | |
| Functional Cookies | Remembers language settings, display preferences, and game choices | |
| Analytics Cookies | Understanding how players use the platform (non-identifying data) |
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect platform functionality. For more information about the cookies we use, please contact our team.
Linkjoy is required under Malaysian law to carry out Know Your Customer (KYC) procedures and comply with Anti-Money Laundering (AML) requirements. This includes:
Information collected during the KYC process is used solely for identity verification and legal compliance purposes. KYC data is stored at the highest security level and is accessible only to authorised personnel.
Note: The KYC process protects you and the entire linkjoy player community. It ensures the platform remains free from fraudulent activity and money laundering that could harm all players.
In some cases, your personal data may be processed or stored outside Malaysia by service providers we engage. When this occurs, linkjoy ensures that:
Linkjoy does not permit individuals under 18 years of age to use our platform. We take the following steps to protect children and minors:
If you find that a child has accessed the linkjoy platform, please notify us immediately via email at [email protected].
Linkjoy reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, regulatory requirements, or other reasonable grounds.
When we make significant changes, we will:
Continued use of the platform after amendments take effect is considered your acceptance of the revised terms. We recommend reviewing this page periodically.
For any enquiries, requests, or concerns regarding your privacy and personal data, please contact the linkjoy Data Protection Officer:
We are committed to handling every privacy inquiry thoroughly and promptly. If you are not satisfied with our response, you have the right to file a complaint with the Personal Data Protection Department of Malaysia (JPDP) or the relevant regulatory body.
FAQ Privacy & Data
Create your linkjoy account with confidence — your privacy and data security are fully protected in accordance with Malaysia's PDPA and international standards.